ByKim Tan

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July 2016

FRONT OFFICE /ADMINISTRATIVE ASSISTANT EFFECTIVE PROFESSIONAL COMMUNICATION AND ADMINISTRATIVE SKILLS

July 26, 2016
RM499

INTRODUCTION: The phone lines are ringing, lights on the phone are flickering ‘on hold’, your colleagues are  asking questions, two  customers  are walking towards you, asking to see personnel in the office and you have suppliers also providing deliveries. How do you handle all these unexpected events  with professional calmness  and  a smile? This one-day course will help to answer this and other important questions for personnel who work as the Organisation’s  first – impression representative, also on how to…

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